Clear Step Solutions ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including messaging-based applications.
Information We Collect
When you interact with our services, we may collect:
- Contact information: Phone number and name, provided voluntarily when you register for our services.
- Message content: Messages you send to our automated services in order to process your requests.
- Usage data: Timestamps and interaction logs to ensure service reliability.
How We Use Your Information
We use collected information solely to:
- Provide and operate our services
- Respond to your messages and requests
- Improve service quality and reliability
Data Sharing
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or legal process
- With service providers necessary to operate our platform (e.g., messaging APIs), under strict data protection agreements
Data Retention
We retain your information only as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.
Messaging Consent
By initiating contact with our messaging services, you consent to receiving messages from us related to the service you requested. You can opt out at any time by sending "stop" or contacting us directly.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for messaging at any time
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: info@clearstepsolutions.work