These Terms of Service ("Terms") govern your use of the services provided by Clear Step Solutions ("we", "our", "us"), including our WhatsApp-based messaging services and any related applications. By accessing or using our services, you agree to be bound by these Terms.
1. Services Overview
Clear Step Solutions provides automated and semi-automated messaging services through the WhatsApp Business Platform and other communication channels. Our services may include notifications, scheduling, workflow automation, and other business communication tools.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
3. User Accounts and Registration
To use certain features of our services, you may need to provide your phone number, name, or other identifying information. You agree to:
- Provide accurate and complete information
- Keep your contact information up to date
- Not impersonate any other person or entity
4. Acceptable Use
When using our services, you agree not to:
- Use the services for any unlawful purpose
- Send spam, unsolicited messages, or abusive content through our platform
- Attempt to interfere with or disrupt the operation of our services
- Reverse-engineer, decompile, or attempt to extract the source code of our services
- Use automated tools to access our services without our prior written consent
5. Messaging Consent and Opt-Out
By initiating a conversation with our WhatsApp service, you consent to receive messages from us related to the services you requested. You may opt out at any time by:
- Sending "stop" to our WhatsApp number
- Contacting us at info@clearstepsolutions.work
We will process your opt-out request promptly and cease non-essential communications.
6. Intellectual Property
All content, software, and materials provided through our services are the property of Clear Step Solutions or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our services without our express written permission.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.
8. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the maximum extent permitted by law, Clear Step Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services, even if we have been advised of the possibility of such damages.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. You may stop using our services at any time.
11. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify users through our messaging channels or by posting the updated Terms on our website. Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.
13. Contact Us
If you have questions about these Terms, please contact us at:
Email: info@clearstepsolutions.work